Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Ewan Gleadow is a breaking news reporter for Raw Story based in the United Kingdom. He previously worked for The Daily Mirror and its sister site, The Mirror US. He also runs the music and culture ...

Works on enterprise Salesforce programs where architecture, delivery discipline, and governance matter as much as features. Works on enterprise Salesforce programs where architecture, delivery ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Anu is a Features author at Android Police. You'll find her writing in-depth pieces about automation tools, productivity apps, and explainers. Before joining AP, she used to write for prominent tech ...

Black Friday has seen a decline in the once-frantic, doorbuster approach to shopping in stores, though shoppers are still spending in general. U.S. retail sales across channels grew 4.1% on Black ...

A federal appeals court late on Sunday allowed a judge’s order to stand that directs President Donald Trump’s administration to fully fund this month’s food aid benefits for 42 million low-income ...

SAN FRANCISCO (KGO) -- After calling for President Trump to send the National Guard into San Francisco earlier this week, Salesforce CEO Marc Benioff seems to now be taking a softer approach. It all ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

Salesforce says it’s refusing to pay an extortion demand made by a crime syndicate that claims to have stolen roughly 1 billion records from dozens of Salesforce customers. The threat group making the ...