There are three critical areas where companies most often go wrong: data preparation and training, choosing tools and specialists and timing and planning.

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

The cloud-native customer service company Talkdesk offers a core customer experience automation (CXA) platform with AI agent ...

Agent skills shift AI agents toward procedural tasks with skill.md steps; progressive disclosure reduces context window bloat in real use.

Machine learning is the ability of a machine to improve its performance based on previous results. Machine learning methods enable computers to learn without being explicitly programmed and have ...

Don’t start with moon shots. by Thomas H. Davenport and Rajeev Ronanki In 2013, the MD Anderson Cancer Center launched a “moon shot” project: diagnose and recommend treatment plans for certain forms ...

Docker is a software platform for building applications based on containers—small and lightweight execution environments that make shared use of the operating system kernel but otherwise run in ...