The Claude API can automate customer support, document processing, and content workflows at scale. Here's how businesses are actually using it in 2026 — with real examples.

AI chatbot providers, including ChatGPT and Grok, are facing a crackdown on illegal content in the United Kingdom, as the government promises swift action to make the internet safer for children.

We look at when you can trust A.I. with your health, and when you can’t. By Sam Sifton I am the host of this newsletter. For hypochondriacs, A.I. chatbots are a windfall. Ask the computer a few ...

AI chatbots for business have shifted from simple support tools to frontline revenue engines that engage visitors the moment they land on a site. By combining natural language processing with ...

Just one month into his new job, New York City mayor Mamdani is cracking down on more than just predatory landlords. Apparently, useless AI chatbots are also on his administration’s agenda. “The ...

A tool that has helped to transform modern social-science research is under threat thanks to artificial intelligence. Researchers are warning that a wave of chatbots impersonating people could corrupt ...

Apple is planning to upgrade Siri twice in the coming year, adding personalization features in iOS 26.4 before turning the personal assistant into a full chatbot in iOS 27. As long as timelines don't ...

Apple’s long-awaited Siri revamp could turn the smart assistant into a chatbot more akin to ChatGPT, according to a report from Bloomberg’s Mark Gurman. His sources say that the Siri chatbot, which ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

Top psychiatrists increasingly agree that using artificial-intelligence chatbots might be linked to cases of psychosis. In the past nine months, these experts have seen or reviewed the files of dozens ...

Artificial intelligence chatbots are no longer a novelty for U.S. teenagers. They’re a habit. A new Pew Research Center survey of 1,458 teens between the ages of 13 and 17 found that 64 percent have ...

Artificial intelligence chatbots are very good at changing peoples’ political opinions, according to a study published Thursday, and are particularly persuasive when they use inaccurate information.