Ah, customers! They're revered in public speeches, flattered in private sales negotiations -- and generally ignored the rest of the time. Lots of big companies vow to do better, including ...

<p>Commenting on a story as big as the HP spying scandal is always risky. Everything might already have been said, but since not everyone has said it yet, I'll weigh in with a couple lessons that ...

Even as Hewlett-Packard continues to push forward on plans to divide into two companies, it also is pushing hard on disrupting its own operations in an effort to make sure it does not get disrupted by ...