Vendor setup rarely fails because procurement forgot a form. Vendor setup fails because supplier onboarding lives in email threads, approvals sit with the wrong owner, and the vendor master turns into ...

BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...