Microsoft this week acknowledged that its Kin mobile devices were dead on arrival and halted further development. Kin ended up being an expensive experiment for Microsoft, but although the devices ...

If you're considering using an external Web operations service, you can learn an important lesson from Microsoft's experience. Although Microsoft is generally discrete about the outsourcers, hosting ...

Windows Vista’s launch in late 2006 and early 2007 was one of the toughest chapters in Microsoft’s history. There’s still a lot to learn from Vista. That thought struck me this weekend as I was ...