The opening day of the event organized by ITSitio Group and The Channel Company brought together leading figures from Latin America’s tech ecosystem in Mexico’s Riviera Maya. Inspiration, artificial ...

There is a subtle but profound shift happening in our offices, both physical and virtual: the rapid erosion of human connection. Five years ago, if a junior employee hit a roadblock, they would swivel ...

Samsung has released a new three-minute brand film for its Galaxy line that highlights the power of imagination and human ...

AI is seen as an enabler, not a threat, according to Dr. Dabas. It allows leaders to focus on emotional intelligence and human connections.

We’re witnessing a technological sea change. Artificial intelligence has moved from research labs into everyday workflows, shaping how we communicate, create, and connect. It’s writing our emails, ...

There seems to be an epidemic of loneliness in the world today. We wonder why. Yet, if you look around—a train, a café, a school, even a family dinner table—everyone is connecting with something ...

Balancing AI and humanity. The future of customer experience lies in blending AI’s efficiency with human insights to create authentic, emotionally engaging interactions. Emotional intelligence in CX.

At a glittering gala the other night for Creative Community for Peace (CCFP), with 500 guests mingling under the stars at Haim Saban’s house listening to famous rockers, I reflected on the name of the ...

Despite Cape Town’s platform-driven hospitality boom, the author argues that genuine hospitality still requires human connection that algorithms cannot replace.