High-maintenance clients test your patience, push your boundaries and consume more resources than anyone else you work with. They demand immediate responses, request countless revisions and question ...

Navigating attorney-client relationships as a young lawyer can often feel like a juggling act—trying to prove your skills and maintaining professional boundaries. As a young lawyer, you are faced with ...

In the coming years, high-net-worth clients will demand some degree of personalization, but wealth managers admit they will need to upgrade their software tools to meet the demand, according to an ...

Dealing with tough clients is practically a rite of passage in freelancing, small business, or customer service. Complaints, impossible requests, and high-maintenance personalities can stretch ...

Debunking the myth of "the customer comes first." ...

DEAR HARRIETTE: I’m a 26-year-old freelance writer who’s been struggling to find a steady stream of clients and projects. A few months ago, a friend generously offered to refer me to someone in his ...

As a business owner (yes, if you’re a freelancer you are, in fact, a business owner), challenging clients or difficult customers are part of the deal. It’s an aspect of doing business you may not love ...

Paychex, Inc.’s PAYX top line is gaining from a surge in demand for cloud computing solutions and the expansion of the cloud computing market. The company’s high client retention rate and improved ...